Problem with Pan and Zoom

[Osok]

Has anybody has a problem with the video settings then the pan and zoom.  I can no longer use this option, any ideas ?...

[TomMac]

Dont know what platform your using..... but the few times this has come up, moving to Fire Fox solved the problem

[Osok]

Weird, it worked before the update, I am using safari.  It is not normal, lol.

[JamesC]

Osok,

Are you able to use the feature via mobile app or a different browser (Chrome, IE, Firefox)?

JamesC

[Osok · Accepted solution]

I am using my I-pad and I-phone only so the app from the App Store, I deleted the app on both devices and re-installed them and the app is working correctly now.