Playback slow and choppy

[Craigyflo]

Recently the recorded videos on one of my cameras started playing back slow, become pixelated, and the images in video run together. What can I do to correct?

[jguerdat]

There are multiple possibilities, some of which are out of your control.  For the tings you can work on, make sure your upload speed is at least 1Mbs - use speedtest.net to verify.  Also, it's possible the connection between the camera and base is the issue due to interference or distance with walls, etc. blocking signal.  If you have multiple cameras, try swapping two around temporarily to see if the problem is with the camera or position.