Pinkish camera image

[geldem4dna]

Howdy, Like many others I also have a camera (about 8 months old at the time) with a pinkish image, camera is located in a protected outside environment. Tried all the tricks to correct (replace battereies, turned camera on and off, etc., no improvement. Hardware: VMC 3030, S#: 48B2547T37F60, Fireware: 1.2.4941, please advise. Mark

[Schorschi]

Apparently, you didn't try the trick where forum members were repeatedly advised to contact support in order to get a replacement camera.

[JamesC · Accepted solution]

geldem4dna,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC