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Payment processing issue

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DAH77
Aspirant
Aspirant

I have been getting notices that my credit card has expired.  I have updated the card on at least 4 occasions (including trying another completely different card), and it does not seem to work.  How can I resolve?  I am now getting notices that my account will be cancelled, which I would like to avoid. 

 

Brooke N - Based on other threads, it seems that have been able to help resolve.  Could you please help me here?  Thank you!

 

https://community.arlo.com/t5/Arlo/Issues-With-Payment-card/m-p/2336145#M95221

https://community.arlo.com/t5/Arlo/Payment-processing-issues/m-p/2418877#M96631 

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BrookeN
Arlo Moderator
Arlo Moderator

I sure can. Can you please respond to my dm, I will just need a little more information.

DAH77
Aspirant
Aspirant

I just responded to the DM - thank you!

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for providing that information. I have reached out to support, they will be contacting you as soon as possible.