Arlo|Smart Home Security|Wireless HD Security Cameras

PC Startup Screen / Web Portal

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KachinaShadow
Virtuoso
Virtuoso

For the past month or more this (see pics) has shown up on my PC startup screen and it seems to do absolutely nothing 🤔 


IMG_20231106_074619396.jpgIMG_20231106_074625981.jpg

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

KachinaShadow
Virtuoso
Virtuoso

@ShayneS wrote:

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.


@ShayneS 
Sorry Shane but somehow I missed your reply to this issue.
I have done no troubleshooting so far just because I wasn't sure just where to start since I've never run across this kind of issue before.
What's strange is that sometimes it's there and sometimes it's not 🤔

ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact