Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Original Arlo wire free camera has bad picture quality

Reply
Discussion stats
  • 2 Replies
  • 626 Views
  • 0 Likes
  • 2 In Conversation
MikeBravo
Luminary
Luminary

Hey Arlo, you have provided a beginning to solve the problems with the Arlo Pros so how about doing something with the horrible video still plaguing the basic Arlos.

 

The video is so bad that they're utterly worthless.

 

We paid good money for them and their not doing their job.

2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator

HI @MikeBravo

 

When did this issue first occur?  What troubleshooting steps have you tried so far?

MikeBravo
Luminary
Luminary

ShayneS,

 

It began with the original firmware update in May that corrupted all the cameras.

 

Thus far your latest update has corrected the video resolution on the Pros, but not the motion capture issues which persist.

 

Thus far no updates for the basic Arlos have resolved the awful video pixellation.