Arlo|Smart Home Security|Wireless HD Security Cameras

One outdoor camera is offline

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soumen71
Follower
Follower

How do I bring it online, did try to reset the base station but that didn't work.

2 REPLIES 2
TomMac
Guru Guru
Guru

Bring it back near the base and open the battery door for a few seconds then close.  You may have to resync it again.

*do not open the battery door if any of the front leds are flashing*

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DaneA
Master
Master

Hi soumen71,

 

In relation to the response of TomMac, kindly read this article below as it may help you as your reference guide:

 

My Arlo camera won’t sync to the base station; how can I troubleshoot?

 

 

Regards,

 

DaneA

Netgear Community Team