Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
One of four cameras offline
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have 3 Arlo cameras and 1 Arlo Pro camera. 3 of the 4 cameras work fine. One of the Arlo cameras will not stay online. I can take the FRESH batteries out and restart the camera. It will come on and I can watch the live feed for about 30 seconds. During that 30 seconds I can verify that the battery percentage is in the high 90%. Then it goes offline. I've tried everything. Restart the base. Restart the camera. New batteries. More new batteries. Nothing works
Labels:
- Related Labels:
-
Troubleshooting
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Swap the camera with one of the ones that works fine. This will eliminate the location of the camera as being the problem. Sometimes the location can suffer interference or signal blocking due to other wifi or construction materials
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thought of that too. Still doesn't work. Brought the camera in to the same room with the base. Still no luck. Thanks for the response though
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like a hardware problem. Open a case with support using the Contact Support link at the bottom here.
Related Labels
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
581 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
166 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
809 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
942 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,005 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,830 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »