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Account was recently updated to Arlo Secure, and all previous on/off settings for select cameras were wiped out. New dashboard interface is not very intuitive, and unable to recreate these settings. Call center support was not very supportive...
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@mpeagelston wrote:
Account was recently updated to Arlo Secure, and all previous on/off settings for select cameras were wiped out.
Are you talking about custom modes? Or something else?
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I guess you would refer to them as "custom" modes. Before "upgrading", I had the ability to set schedules for individual cameras (e.g., two on at 2200, off at 0600, the other two on 24/7). Either that is no longer possible, or the interface is really hard to follow. Don't have any use for the arm/home, arm/away feature - just want to set it and forget it.
Based on YouTube reviews, this is a known issue. Any help is appreciated.
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@mpeagelston wrote:
I guess you would refer to them as "custom" modes.
Either they were custom modes, or they were something else.
@mpeagelston wrote:
Before "upgrading", I had the ability to set schedules for individual cameras (e.g., two on at 2200, off at 0600, the other two on 24/7).
This is possible.
@mpeagelston wrote:
Don't have any use for the arm/home, arm/away feature
You absolutely need those.
You begin by setting up
- Arm Away to arm all four cameras
- Arm Home to arm all four cameras
- Standby to arm the two cameras you want armed all the time.
Details on how to do this (and screen shots of the two schedule automations you need) are here:
All you'll need to change are the times in the two schedule automations.
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