Arlo|Smart Home Security|Wireless HD Security Cameras

Offline base station

Reply
Discussion stats
  • 1 Reply
  • 2425 Views
  • 0 Likes
  • 2 In Conversation
AgroCragg
Aspirant
Aspirant
All cameras were offline for me. Here is my story;

I have a brand new wifi router and a brand new AC1200 netgear extender. I have my base hooked up to my extender. All 4 cameras work great. I go to bed and wake up and it says all 4 offline. Hmm. My internet is working and I look at the base and the middle light is orange. I had to turn off the base and turn it back on and all cameras are now working.

This is a problem. It also happened earlier in the day an I chalked it up to being an Internet glitch. But 2x now. Obviously nothing on my end is an issue since my internet, router and extender are all working. How can a security system work if it's unreliable! If I wasn't home and was on vacation, I'm s*** out of luck until the base was physically reset? Someone please talk me off the ledge.

 

1 REPLY 1
jguerdat
Guru Guru
Guru

Maybe it's your extender?  Have you tested it to make sure the connection is complete between it and the router before doing anything else? It may be tough to nail down but first things first.  Temporarily use a long Ethernet cable to help troubleshoot if necessary.