Notifications but no Recordings

[DanDD]

Hi,

I am receiving notifications from Arlo but there are no recordings in the library - I have reboot the base station and I have removed and re downloaded the app and still no recordings are in the library. Last night I upgraded to a Premier Subscription to see if that resolved the issue, but still no recordings.

Any help you can provide would be appreciated.

Thanks,

Dan

[JamesC]

Shapur,

If none of the above suggestions help and you still are experiencing the issue, please contact the Arlo Support Team to further investigate. You will find several options for contacting support in the provided link.

JamesC

[Les145]

Most of the US doesn't have 6up 10down.  If that is required it is a software engineering problem at NETGEAR.  Many of these systems are put in at remote locations with marginal broadband.