Arlo|Smart Home Security|Wireless HD Security Cameras
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Not receiving notifications since last app update

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duckson
Apprentice
Apprentice

Anyone else getting this? Since the latest update I’m not getting every notification, sometimes I do and sometimes I don’t, there are camera recordings there I’ve not been notified about!!! Happening on iOS as well as android.

Tompallister
Aspirant
Aspirant

Yes, I have the same problem.

BZ35
Aspirant
Aspirant

I didn't receive notifications for the last 2 days.  I have my app set for silent notifications.  Today my phone dings everytime someone moves even though it is still set to silent notifications. Man Sad 

Model: VMC3030 | Arlo Wire-Free Camera
duckson
Apprentice
Apprentice

iOS might be sorted after today’s app update, Android I’ve gone back to a previous version and turned off auto update so that seems to be working again. Only thing I’ve noticed is there is a notification delay of at least 10 seconds from the camera being triggered to it coming through on my phone.....assume this is Arlo software/cloud side as both the iOS and Android notify at the same time give or take a second.