Arlo|Smart Home Security|Wireless HD Security Cameras

Not receiving email notifications?

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pengwin
Follower
Follower

I've set up the Arlo settings to receive email notifications.  I believe I've set up everything correct (including greening all the time periods  for the motion sensor) and I haven't received a notification yet. I've had someone walk past the camera to detect motion. Is there a delay in receiving the emails? I figured it would be in minutes.

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TomMac
Guru Guru
Guru

Not to be funny, but did you set up the emails for EACH camera?   Push notices are either on or off, emails can be by camera.

 

I get my emails ( converted to sms ) in about 1-2 mins after  motion detected.

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

pengwin,

 

In addition to what TomMac suggests above, also check to make sure your e-mail address is confirmed under "settings" and "Personal Information". No notifications will be sent until your e-mail address is confirmed.

 

JamesC