Arlo|Smart Home Security|Wireless HD Security Cameras

Not letting us accept request on new phone device

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serenawhitmire
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Follower

My cousin was on my account for arlo to view our cameras but got a new phone and it will not let us accept the request or view the cameras have reset everything from top to bottom 

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jguerdat
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Guru

A new phone has no bearing. You just load the app and log in as you would on the old phone.