Arlo|Smart Home Security|Wireless HD Security Cameras

No sync button on arlo

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biscuitsleo
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so I recently changed my Internet provider and when I went to receive all my cameras, they all synced up, but one I noticed this camera does not have a sync button on the top or bottom. It was working before, but now I can’t get my base station to find the camera at all. I’ve tried syncing multiple times Anybody run into this situation 

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  • StephenB
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    @biscuitsleo wrote:

    so I recently changed my Internet provider and when I went to receive all my cameras, they all synced up, but one I noticed this camera does not have a sync button on the top or bottom.

    What camera model is this?  If the housing opens, then take out the battery - there is a label behind it.

     

    (If you have a Pro 3/Pro 4/Pro 5s/Ultra camera, then you will find the sync button inside the camera when you remove it from the housing).

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StephenB
Guru Guru
Guru

@biscuitsleo wrote:

so I recently changed my Internet provider and when I went to receive all my cameras, they all synced up, but one I noticed this camera does not have a sync button on the top or bottom.

What camera model is this?  If the housing opens, then take out the battery - there is a label behind it.

 

(If you have a Pro 3/Pro 4/Pro 5s/Ultra camera, then you will find the sync button inside the camera when you remove it from the housing).