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No pushnotifications on android phone

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14peter
Aspirant
Aspirant

Hi,

Myn arlo app is allowing running in the background still No pushnotifications.

Myn phone is Android 5.2 alcatel ons Touch.

In the beginning i had No problemen.

Can you Help me?

Peter

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JamesC
Community Manager
Community Manager

14peter,

 

Consider checking your rules for each camera to make sure push notifications are enabled.

 

Log in to your Arlo account, navigate to Mode > select your base station > click the pencil icon next to your active mode > click edit on the desired rule > make sure Push notifications are enabled.

 

JamesC

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4 REPLIES 4
jguerdat
Guru Guru
Guru

Try reinstalling the app.  WHat happens then?

14peter
Aspirant
Aspirant

Hi,

I reinstalled the app more Times.

Nothing works 

 

JamesC
Community Manager
Community Manager

14peter,

 

Consider checking your rules for each camera to make sure push notifications are enabled.

 

Log in to your Arlo account, navigate to Mode > select your base station > click the pencil icon next to your active mode > click edit on the desired rule > make sure Push notifications are enabled.

 

JamesC

14peter
Aspirant
Aspirant

Dag James,

 

Ik deed alles wat u vroeg meerdere keer het lukt me niet om pushnotifications te krijgen.

En nogmaals ik krijg wel pushnotifications op mijn tablet Nexus 10 .

Ik krijg geen pushnotifications op mijn Gsm alcatel ons Touch.

Ik kreeg dat wel in het begin.

U heeft me niet kunnen helpen.

Het ligt aan de software update van arlo niet aan wat ik instel op de app arlo.

Groetjes