No night vision, no notifications

[goodguystu]

Two things: I have no night vision, all four cameras are not recording in dark. They may be recording but so dark nothing shows. Second, I am not getting any notifications, either viberate or sound. I have gone to setting, have viberate on, also and sound, but I get nothing. Also how long is the delay before I get a e=mail notification?

[TomMac]

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goodguystu wrote:

Two things: I have no night vision, all four cameras are not recording in dark. They may be recording but so dark nothing shows. Second, I am not getting any notifications, either viberate or sound. I have gone to setting, have viberate on, also and sound, but I get nothing. Also how long is the delay before I get a e=mail notification?

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First go into Setting of the camera and make sure ( under video ) the Night vision is toggled on...it would be very strange if all four cameras aren't working

As to notication, comfirm that the Pushes or Email is on with a proper email address, that you mail provider isn't throwing the emails inot the junk section.

The delay for an email is the recording time PLUS your service provider time ( as the email is sent at the end of video recording )

If all looks good, then the first thing would be to reboot the base via the on/off button , give it time to came back and retest.

As a PS under notification, if you are using android, you must turn this on in the phone setting for arlo ( 3 dots in upper right ) some defaulted to off.

You can pick sound/vibrate/etc