Arlo|Smart Home Security|Wireless HD Security Cameras

No longer get recordings saved in library. Getting movement notification. No record button?

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Palekto
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For some reason i no longer get recordings saved in my library.
I get notifications that the cameras picked up movment, but in the library its empty (except one camera?)

i have nine cameras, just one that is recording to the library.

I dont even get the record button on the other eight cameras when i enter them?

What has happend?

4 REPLIES 4
jguerdat
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Guru

Have you rebooted the base? Have you rebooted your phone and reinstalled the app?

Palekto
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Yes, and Yes.
And its the same regardless if i check my library on my phone, my computer or another device.

Palekto
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So No solution?
Really? This system just isnt reliable.
Have i invested more than 6K$ in a camera system that doesn't record?
Really, arlo what is happening???
Either you fix this fast or buy the system back
jguerdat
Guru Guru
Guru

Well, you'll never get a buy-back so you need to work on fixing it. My first step would be to remove all devices from Settings, MY Devices and start fresh. Note all settings, modes, rukes, etc. to speed the rebuild. Sometimes things just go wonky that a reset and rebuild fixes.