Arlo|Smart Home Security|Wireless HD Security Cameras
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No loner recording

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  • ‎2023-10-22 07:41 AM
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MariBenz
Follower
Follower
‎2023-10-22 07:41 AM

hello, i had my Arlo since 2018, it will always record for 7 days on my library, now that i added my parents camara so i can view their house my camaras automatic   stop recording. i went ahead and took off their camaras and reset my cameras and it still no longer records. i need help.. 

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DannyBearAgain
Master
Master
‎2023-10-22 05:57 PM

What are the model numbers for your parents cameras?

 

Did your parents friend share you their access to your account or did you import them to your account?

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jguerdat
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Guru
‎2023-10-23 06:20 AM

ANy camera newer than the Pro 2 (as of 2018) requires a subscription for cloud recordings. Check the subscription status - likely the trial subscription has expired so a paid sub will be needed.

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