Arlo|Smart Home Security|Wireless HD Security Cameras
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No Motion Detection VMB3010 Base and 4 VMC3030 Cameras

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kw6358
Initiate
Initiate

My system recently stopped detecting motion that is more than 5 feet from the cameras. I have had this system for a few years and it has worked very well. Before, cameras would detect motion up to 30 feet. They would always detect my dog walking around the house, but he is not being detected at any distance now.

 

I am thinking that this problem is related to a firmware update. Is there a way to back out of the latest update? Is there something else that I can get my system back to normal?

 

Any help would be greatly appreciated.

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jguerdat
Guru Guru
Guru

Any updates are final. I would try fixing this by removing the camera and add it back in. Make sure you note any modes, rules and settings so you can quickly get back to your baseline state. You may need to increase motion sensitivity in your modes and also clean the front of the camera.

kw6358
Initiate
Initiate

I have all motion sensitivity set too 100. I will try cleaning them. If that fails, I may set everything back to factory default. 

 

Thanks for replying.