Night vision not working!!!!!

[momoney8]

Not vision not picking up anything. Inferred lights on. I stood right up to the camera it detected movement but no visual of me.  So sick of having to mess with this product!!!   I want a clear answer as to why so many of us are having the issues with these cameras!!  My camera is located above my front door which it is maybe a total of 8ft. from porch floor.  Give us a break and recall these cameras. At Least we could be reimbursed for our Money, time and Loss!!

[JamesC]

momoney8,

What do you mean when you say there was no visual of you? What did the recording look like? Can you post an example of what you're seeing?

JamesC

[madkiwi]

I had something like that happen. IR emitters would glow but video was dark. Hold your hand 1 foot from the camera and see a slight red image. So camera still in daylight mode.

In the end Netgear gave me an RMA and swapped it out. New (maybe reconditioned) one works perfectly.