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New version of app will not download

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Fredwade
Follower
Follower
Spoiler
Sww

New version of app will not download.  I currently have version 2.3.0.  When I go to App Store it shows new version 2.3.1 but will not let me download it.  All I can do is open the existing version.

 

any ideas?

4 REPLIES 4
TomMac
Guru Guru
Guru

deleted the app from your phone, reboot phone via the power button, go to store and d/l the new version

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JamesC
Community Manager
Community Manager

Fredwade,

 

Did the suggestion above resolve the issue?

 

Please let us know,

JamesC

avinesh
Aspirant
Aspirant
I am still receiving duplicate videos.. want to know when this is going to be resolved ? I did uninstall and stall however; with no resolution.
JamesC
Community Manager
Community Manager

avinesh,

 

This issue is currently under investigation by the engineering team. I will post an update as soon as I have more information. We appreciate your patience in this process.


JamesC