Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

New house new cable

Reply
Discussion stats
  • 1 Reply
  • ‎2017-05-14 06:03 PM
  • 2761 Views
  • 0 Likes
  • 2 In Conversation
Ncameron1
Follower
Follower
‎2017-05-14 06:03 PM

Hi all! I got the arlo go and original set up was a breeze, totally wireless. New house, new connection, making me add base station and plug in Ethernet cable etc. This has been done but now I can't locate the camera in my arlo app. Anyone have any ideas how to trouble shoot? If easy to attach some links please feel free. Thank you so much! 

Labels:
0 Likes
Reply
Message 1 of 2
2,761
1 REPLY 1
TomMac
Guru Guru
Guru
‎2017-05-14 06:36 PM

As. To arlo and arlo Pro, what are the LEDs on the base showing?

The first two left most should be green, the third also if a camera is sync'ed 

 

Have you attempted to re- sync the camera?

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
2,756
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-05-14 06:03 PM
  • 2762 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.