Arlo|Smart Home Security|Wireless HD Security Cameras

Netgear Base Station Only Orange Light Under Power

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JoshuaRG1993
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Only the power area is lighting up, and it's only orange. Nothing else lights up. Tried following this:

 

1. Make sure that your home router is giving internet connection down to the through ethernet cable. So please connect a PC via ethernet cable to your router then check if you can go online.
2. Log in to your arlo app. Go to settings>my devices>select the base station>remove device
3. Unplug the base station from the power outlet then unplug your router from the power outlet. Wait for 1 minute. Plug in the router first then wait until it reboots then plug in the base station wait for 3 to 5 minutes until you see green lights on the base station
3. If the green lights will appear, go to DEVICES on your app and tap Add Device then select the base station. If the base station is not there alone then select Arlo Wirefree. Follow the installation process
4. If the base station did not lit green, or the others lit green but the internet light is not green, press and hold the reset button for exactly 30 seconds. Wait for 4-6 minutes. If you can 2 green lights from left turns green then go to ADD DEVICE, select the base station then follow the installation process.

 

But with no success. Any suggestions or is my base that's hardly more than a year old already busted some how?

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TomMac
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Guru

TMK, the only time the POWER light is amber is during the reboot process... it may be defective

 

BTW, hold the reset button in with a paperclip for about 10 secs, all the front LEDs should flash amber.

If NG, then it just may be bad... try and contact Netgear Support , warranty is a year

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