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NO internet connection on VMB3000

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JJM78
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‎2024-02-06 08:37 AM

When try to login on "my.arlo.com" on my desktop, quick error message appears on top of screen "NO INTERNET CONNECTION". My VMB3000 connects only with smartphone wifi. I have tried rebooting router and base to no avail.

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StephenB
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‎2024-02-06 10:32 AM
@JJM78 wrote:

When try to login on "my.arlo.com" on my desktop, quick error message appears on top of screen "NO INTERNET CONNECTION". My VMB3000 connects only with smartphone wifi. I have tried rebooting router and base to no avail.

The VMB3000 connects to the Arlo cloud with ethernet.  I think the error you are getting is more likely to be from the browser.  Does refreshing the page help???

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