Arlo|Smart Home Security|Wireless HD Security Cameras

My new iphone 8 won't recognize devices

Reply
Discussion stats
  • 1 Reply
  • 1134 Views
  • 0 Likes
  • 2 In Conversation
jhawk88
Follower
Follower

just purchased an iphone 8, downloaded the Arlo app, but when I go to add devices, I get back "no Arlo devices found".  I have followed all the steps for trouble shooting to no avail, other than re-setting the base station.  We have an android phone that is connected to the system and works fine.  Any ideas what to try other than re-setting the system?

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

Hi @jhawk88

 

What ios version is the iphone running & what version of the Arlo mobile app are you using?