My motion works but I cannot watch live

[Skyman845]

Hello. my Arlo does motion catpure just fine, but I cannot view live. The mode says I am offline...but I am not and the motion works just fine. Please help

[TomMac]

You don't say what OS or PC access your using....But, the easiest thing to do is try one of the other browsers and see if it works.

Fire Fox, Chrome , or IE>v10

[JamesC]

Skyman845,

It could also be related to security software if you have any installed. Some users have reported issues when using Bitdefender. Temporarily disable any you may have and try again to further isolate the issue.

JamesC