My base station will no longer connect

[Arlo_Woes]

My base station will no longer connect. I cannot get live support to try and fix it (no online steps work), without having cameras associated with my account. I can't have cameras without a base station. I can't have a working base station without support. I cant get support without a support account. I can;t get a support account without cameras associated to my account.

This is the worst customer service I have ever experiences. I don't see a route to a fix here. If I can't get Arlo to offer some kind of help I'll invest time in Tik Toking video of me beating my Arlo devices. But wow... how does customer service fall so far?

[jguerdat]

WHat are the LEDs showing? Have you removed all devices from Settings, My Devices as well as held the reset button for >10 seconds, until the LEDs flash amber? What have you tried and what do you see?