Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

My Netgear

Reply
Discussion stats
  • 3 Replies
  • ‎2017-03-25 09:57 AM
  • 2821 Views
  • 0 Likes
  • 3 In Conversation
sheila13
Aspirant
Aspirant
‎2017-03-25 09:57 AM

Cannot call up MyNetgear to follow up on a case --

 

get a screen that says Fatal Error, email sent to support

 

Anyone know about this?

Labels:
0 Likes
Reply
Message 1 of 4
2,821
3 REPLIES 3
TomMac
Guru Guru
Guru
‎2017-03-25 10:16 AM

working in NY...ymmv

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 4
2,814
JamesC
Community Manager
Community Manager
‎2017-03-27 01:43 PM

shiela13,

 

What device are you seeing this behavior on? Do you get the same behavior when using  a different device?

 

JamesC

0 Likes
Reply
Message 3 of 4
2,798
sheila13
Aspirant
Aspirant
‎2017-03-30 09:33 AM

Still getting Fatal error message on Mac Air and iPad --

 

now on hold for a phone call -- hopefully this will help.

 

Thanks for responding

0 Likes
Reply
Message 4 of 4
2,780
Related Labels
Discussion stats
  • 3 Replies
  • ‎2017-03-25 09:57 AM
  • 2822 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.