Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-10-14 08:22 PM
  • 1115 Views
  • 0 Likes
  • 2 In Conversation
mrsdmabary
Follower
Follower
‎2019-10-14 08:22 PM

My second light is green and then blinks and then goes back to green. No other light is on except the power light. It was working fine until the new Arlo app upgrade. Now it continually says the base is offline. I have unplugged the base. I have tried adding the base. I have tried syncing. Please help.

0 Likes
Reply
Message 1 of 2
1,115
1 REPLY 1
StephenB
Guru Guru
Guru
‎2019-10-15 08:02 AM

Time to try support: https://www.arlo.com/en-us/support/contact.aspx

0 Likes
Reply
Message 2 of 2
1,097
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-10-14 08:22 PM
  • 1116 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.