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Model VMB3000 - Base station offline

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calvinyhe
Aspirant
Aspirant
The light of internet is blinking green, but it’s offline in my app of iPhone. And it cannot connect cameras because the light of cameras is amber, not blinking amber. What’s wrong?
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Streak2
Master Master
Master

Start by removing and refitting the battery in the cameras.

Also restart the base and see if that fixes things.

steve_t
Master Master
Master

Amber camera light on the base means you sync'd the cameras before you added the base to your account. You need to delete all the devices from your device list. Then add a device - base station. Then you can sync the cameras after that. The camera light will then be green

Streak2
Master Master
Master
My bad. I interpreted amber camera light to be on the camera and not the camera light on the base. Steve is probably correct.