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Mobile App Crashes When Arlo Is Actively Recording

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  • ‎2018-09-26 07:56 AM
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SteveARLO
Initiate
Initiate
‎2018-09-26 07:56 AM

When ARLO PRO is not actively recording video the mobile app works fine. But when the camera is actively recording and I attempt to go to the Mode tab, it crashes. I have tried restarting the device and uninstall/re-install several times.

 

Android version 8.0.0

ARLO App version 2.5.3_22376 released 07/30/18

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-09-27 09:01 AM

SteveARLO,

 

What device are you using? Is there a way you can test this with another smart phone to see if the issue happens again?

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