Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

MY Video Camera won't record on any sensitivity.

Reply
Discussion stats
  • 1 Reply
  • ‎2015-11-29 02:35 PM
  • 2424 Views
  • 1 Like
  • 2 In Conversation
racster
Initiate
Initiate
‎2015-11-29 02:35 PM

I've changed the batteries, I've reset it....It is close to to the base station....just before this happened, it was recording EVERYTHING....not I can jump up and down and nothing...in addition, I often have trouble with Camera "Timed OUT" error....I threw away the packaging so I cant return..

one i got for home works fine...

Labels:
Reply
Message 1 of 2
2,424
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2015-11-30 04:42 AM

Submit a trouble ticket.  Might be bad hardware.

0 Likes
Reply
Message 2 of 2
2,407
Related Labels
Discussion stats
  • 1 Reply
  • ‎2015-11-29 02:35 PM
  • 2425 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.