Lost the ability to scroll recordings

[marvin_martian]

Recently, you can no longer scroll through recordings if your mouse is over the recording are itself.  Scrolling only works if outside the recorded video area in the tan/gray area.  The issue occurs using Firefox 85.0.2 but not with Chrome.

[marvin_martian]

*recordings area

[JessicaP]

Hi marvin_martian,

Make sure you're on the latest version for Mozilla Firefox, which seems to be version 86.0, and let us know if the issue still persists.

[marvin_martian]

No difference with 86.

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

[marvin_martian · Accepted solution]

Problem resolved itself about a week ago.