Arlo|Smart Home Security|Wireless HD Security Cameras

Lose sync with base and camera

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mfornasdoro
Aspirant
Aspirant
Lose sync with base and camera. New battery install re sync after a day camera loses sync with base and have to redo the process again. Its frustrating cameras are mounted high and always taking out the ladder. Any suggestions?
4 REPLIES 4
TomMac
Guru Guru
Guru

Are all cameras loosing sync or just one?

 

If one , swap it with the other to see if it's camera or location.

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mfornasdoro
Aspirant
Aspirant
All 5 cameras
jguerdat
Guru Guru
Guru

It's possible that you have something near the base that's interfering with the WiFi signal between the base and the camera.  Check out any 2.4GHz devices (cordless phones, microwave ovens, etc.) that could be an issue.  Moving the base using a longer cable may help or use a WiFi extender with an Ethernet port.

mfornasdoro
Aspirant
Aspirant
I'll try that and let you know the results. Thanks