Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Logging into set up system that came with the house

Reply
Discussion stats
  • 1 Reply
  • ‎2019-06-24 11:49 AM
  • 923 Views
  • 0 Likes
  • 2 In Conversation
craigcm2
Follower
Follower
‎2019-06-24 11:49 AM

We moved into a house that has Arlo camera set up. They seem to be an old model that I can't find online and we do not have the login info to access them from the previous owners. Do you have any suggestions of how we can put them onto our account? Thanks!

0 Likes
Reply
Message 1 of 2
Views icon 923
1 REPLY 1
TomMac
Guru Guru
Guru
‎2019-06-24 03:14 PM
@craigcm2 wrote:

We moved into a house that has Arlo camera set up. They seem to be an old model that I can't find online and we do not have the login info to access them from the previous owners. Do you have any suggestions of how we can put them onto our account? Thanks!

You can't cant use the base ( claim it ) as it is on someone elses account ( unless you get the email and pw ).

But you can buy a small starter kit and use the cameras on your new base

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
Views icon 908
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-06-24 11:49 AM
  • 924 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.