Locked out of my Arlo account unable to find an E mail or contact support in the UK

[John_Whits]

Changed my E mail address the other day and I did not receive a confirmation E mail. Since then I have been locked out of my account. I am unable to find an E mail address or contact phone number for Arlo support in the UK that works. 

Please advise 

[BrookeN]

Can you provide a good contact number as well as a good time to call. You can dm me this information. You send a dm by clicking on the envelope icon on the top right of the forum page.

[John_Whits]

Hi BrookeN

Thankyou for your reply. I cannot find the envelope icon which you say is in the top right hand of the forum page. Please advise how to reply with the information you requested. 

[StephenB]

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@John_Whits wrote:

Thankyou for your reply. I cannot find the envelope icon which you say is in the top right hand of the forum page.

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There is a setting related to this.

Go into your profile settings and select preferences, then "Private Messenger".  Then select "Turn on private messages" if it is turned off.

[BrookeN]

@John_Whits I have contacted support with the information you provided me. Support will be reaching out to you as soon as possible.