Locked out of account, Push not working, New Phone

[JessicaLynn07]

I have been locked out of my account for months. I got a new phone and the push notifications are not going to my phone even though it's the same number. I know my username and password but Arlo will not let me log in without that push notification. 

I can't get a hold of anyone at the company, yet I keep paying the monthly subscription fee. 

The email address I used for this account I also no longer have access to. 

Any ideas of what I can do? 

[StephenB]

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@JessicaLynn07 wrote:

I have been locked out of my account for months. I got a new phone and the push notifications are not going to my phone even though it's the same number. I know my username and password but Arlo will not let me log in without that push notification. 

I can't get a hold of anyone at the company, yet I keep paying the monthly subscription fee. 

The email address I used for this account I also no longer have access to. 

Any ideas of what I can do? 

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@JamesC / @ShayneS :  Is this something you can help with (creating a support ticket on @JessicaLynn07's behalf)?

[ShayneS]

Hey @JessicaLynn07

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43019980