Arlo|Smart Home Security|Wireless HD Security Cameras
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Legacy cameras going offline constantly at least once a month

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  • ‎2021-09-30 09:45 AM
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R_2
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‎2021-09-30 09:45 AM

I have 3 legacy cameras.  They go "offline" at least once a month.  Since I have cameras, etc to keep an eye on my location when I am away reseting remotely almost never works.  When local it is a pain and often unsuccessful.  Does Arlo have plans to improve this process?

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JessicaP
Arlo Employee Retired
‎2021-10-01 09:16 AM

Hi R_2,

 

Arlo cameras shouldn't go offline that often. I would suggest try referring to this article to see if this can help resolve your issue: My Arlo camera is offline; how can I troubleshoot it?

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