Arlo|Smart Home Security|Wireless HD Security Cameras

Latest Arlo App Update

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MadDogDad
Aspirant
Aspirant

DON'T UPGRADE TO THIS LATEST VERSION!
This "new" update needs to be trashed and go back to the previous version as the previous version worked well. This update causes the screens to go black/totally pixillated when in 'live' mode. This also occurs on 75% of hub-based cameras on 'motion' events when not in 'live' mode, rendering your security system useless. I have 3 different Arlo camera models with 3 on direct wifi and 5 connected to an Arlo base station. They ALL worked as designed PRIOR to this latest update. Arlo, we need to have a reliable working system. As a paid cloud subscriber I demand it. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @MadDogDad 

 

Thanks for the feedback. Are these the thumbnails on the device/dashboard tab?

MadDogDad
Aspirant
Aspirant

They are on the device tab, feed tab, playing video by selecting a recorded video on the feed tab and finally, if you  select to go live or record from a selected camera in the device tab. The H7, H11, and H16 connected via VM3010 base station are considered 'end of life' and are not supported by Arlo's latest app release even though they worked perfectly prior to the new app.