Just stopped working

[Mikeski]

Everythi g was fine then it was gone. All the cameras act like there synced but nothing shows on my app. What is wrong any ideas?

[TomMac]

try and reboot the base with the power button

[Lou25uk]

im having same problem anyone have uk phone number

[jguerdat]

Did you check the Contact Support link at the bottom here?

[Lou25uk]

Yes have clicked link and selected my country but then does not give any information

[JamesC]

Mikeski,

If you navigate to Settings > My Devices, do all of your cameras and base station show here?

Do you see the same behavior when viewing from a different client?

JamesC

[jguerdat]

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Lou25uk wrote:
Yes have clicked link and selected my country but then does not give any information

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Just tried this with the UK and Australia and a number pops up below where you select the country.

[PLomaglio]

I think I have the same problem.  I have had Arlo for over a year with very few issues.  For some reason I started losing cameras from the base over the past few weeks. Today I finally started from scratch and deleted all 8 of my cameras and did a hard reboot of the base station.  I have been able to sync two Arlo Q cameras and 3 arlo wireless cameras.  However, I have 3 cameras that will not show up on my account. I changed all batteries prior to re-syncing.  I get the fast blinking blue lights for ten seconds and everything should be good.  Nope. When I check the App or online, the cameras do not appear. 

I have read many articles and troubleshooting tips but have not been able to find an answer or possible fix.  To repeat, the cameras sync but do not show up online on my desktop, IPad or Iphone apps. 

I really liked my Arlo system and was contemplating getting the Arlo Pro but after these issues and reading how SOOOO many people are having issues, I'm not so sure.  I am trying to avoid contacting Arlo Support becasue previous contacts took awhile to get a response.  Its probably a simple fix but I am not seeing it.

[JamesC]

PLomaglio,

The rapid blue LED should be an indication that the camera sync was successful. Consider logging out of your account, clear your browser cache, and log back in. Are you still unable to see the cameras after syncing?

JamesC