Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Just put brand new fully charged batteries in camera but says "1% time to change batteries"

Reply
Discussion stats
  • 1 Reply
  • ‎2019-03-20 12:39 PM
  • 548 Views
  • 0 Likes
  • 2 In Conversation
Carlito79
Aspirant
Aspirant
‎2019-03-20 12:39 PM

Just put brand new fully charged batteries in my wireless camera ... it’s saying 1% time to change batteries !! Checked battery voltage with multimeter 4.7 volts ... any ideas please ???

Labels:
0 Likes
Reply
Message 1 of 2
548
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-03-20 02:10 PM

Make sure that when you install the batteries, do NOT push them down. Let the battery door do the pushing. Also, make sure you're inserting them in the proper polarity. Rebooting the base may be needed, too.

0 Likes
Reply
Message 2 of 2
537
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-03-20 12:39 PM
  • 549 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.