IOS contacts “Arlo” icon video (again)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
On IOS, certain contacts (Android?) have an “Arlo Legacy” label under the video in lieu of a Facetime or Video label.
Clicking on the icon results in launch of Arlo.
Holding the icon offers options of switching app related to video icon, BUT offers only one choice — Arlo!!
please advise
have rebuilt contacts to no avail and
followed suggestions in prior thread
Thank you
Tapping the
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Zoomi77,
This is an iOS feature that prioritizes video call capable applications for contacts (apps like Skype, Facetime, etc. appear here) as you can see on the screenshot below. iOS prioritizes the app displayed based on frequency of use and eligibility. For example, a contact with an iPhone might have FaceTime displayed here if you regularly use FaceTime with that contact. The last app used will be shown here. If you tap and hold the icon, you can select another app. Rest assured this is NOT sharing Arlo cameras or any Arlo information with contacts in your contacts list.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your message.
Yes, indeed I read the information in the earlier thread and tested using that information.
The point I am trying to convey is that this statement is in fact NOT the case “If you tap and hold the icon, you can select another app.” No options appear. A tap shows only Arlo as the only option and a hold launched Arlo.
Please could you test it?
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have tested this by holding on the video icon and shows what the screenshot shows above. What phone device do you have and what iOS are you running on?
Is the contact (which you are seeing Arlo only on the video icon) using an iOS device or non-iOS device? Could you also provide a screenshot that when you hold on the video icon that shows only Arlo?
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
575 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
160 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
800 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
932 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,004 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,814 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »