ID.ME firefighter discount not working

[revolultrablue]

Trying to purchase a base and the ID.ME discount for 15% is not working no matter what I do

[BrookeN]

Sorry to hear that you are having trouble with the ID.Me. Can you please dm me a callback number as well as a good number to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[BrookeN]

Thank you for providing that information. I have reached out to support, they will contact you as soon as possible.