Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

I have 3 Arlo Pro Cameras. Recording in pink on one camera now none of them work

Reply
Discussion stats
  • 1 Reply
  • ‎2018-09-24 07:31 PM
  • 440 Views
  • 0 Likes
  • 2 In Conversation
Adrian31
Follower
Follower
‎2018-09-24 07:31 PM

Camera recording in pink on one camera now none of them work. I have not owned them for a year yet. Can I turn this system in for a warranty work?

Labels:
0 Likes
Reply
Message 1 of 2
440
1 REPLY 1
steve_t
Master Master
Master
‎2018-09-25 01:20 AM

Can you post a screenshot? I don't think I've seen any pink image problems with the Arlo Pro. The Arlo wirefree HD had an issue with a sticking IR filter but that was completely removed for the Arlo Pro.

Have you contacted support for troubleshooting? Are the batteries charged? Are the cameras showing LEDs? Are the cameras sync'd to the base?

0 Likes
Reply
Message 2 of 2
427
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-09-24 07:31 PM
  • 441 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.