Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

I bought a rechargeable battery but when I plugged into charging cord, it won't charge...

Reply
Discussion stats
  • 1 Reply
  • ‎2019-03-18 06:27 AM
  • 481 Views
  • 0 Likes
  • 2 In Conversation
Wrayl
Follower
Follower
‎2019-03-18 06:27 AM

Just bought Arlo a few months ago and battery is low. I think it’s a rechargeable one but when I plug into charging cord it’s not charging. I may be using the wrong charging cord. Is it gray?

Labels:
0 Likes
Reply
Message 1 of 2
481
1 REPLY 1
TomMac
Guru Guru
Guru
‎2019-03-18 06:32 AM

No, it is white...

you need the original ac adapter and cord

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
479
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-03-18 06:27 AM
  • 482 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.