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How to turn off funky text messages

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JasonRay
Follower
Follower
After replacing batteries in the camera, I started receiving a funky text message in addition to the pop up notification. How to I keep the pop up notification and turn off the following text message:

1 of 10
FRM:alerts@arlo.com
SUBJ:Arlo Has Just Detected Motion
MSG: This Just InaΔ¿ body{
(Con't 2 of 10
background:#EEEEEE; padding:45px 5%; margin:0; position:relative;
(Con't) 3 of 10
display:block; font-family:Arial, Tahoma, sans-serif; cursor:default;
(Con't) 4 of 10
line-height:normal; } a,img{ outline:none; border:none;
(Con' 5 of 10
} .fixed-table-layout{ display:table; table-layout:fixed; }
Mo
2 REPLIES 2
jguerdat
Guru Guru
Guru

I don't know the specific reason for this but I'd try the following, not necessarily in this order:

 

- power cycle base

- restart phone

- try a browser

- reinstall app

TomMac
Guru Guru
Guru

Are you using your phone number as an email adress to get text ??  ( since Arlos only do push and email, not text )

 

The only time in past I have seen similar is the provider failing to strip out the html when converting to SMS

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Morse is faster than texting!
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