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How do I change Email address used for alerts?

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dijbee
Aspirant
Aspirant

I need to change the email address used for alerts. My profile address is correct but my alerts keep going to an old address and I can't find where to change the alert email address.

Model: VMC3030 | Arlo Wire-Free Camera

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dijbee
Aspirant
Aspirant

Rules changes only work on iPhone app. Does not work on PC/Web site. Case closed.

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dcfox1
Master
Master

In your mode then rules for each camera you have to change the e-mail address there where you select e-mail alerts option is for that camera. 

dijbee
Aspirant
Aspirant

Problem: I click edit on the camera which takes me to the page I need but I can't make any changes. All the fields are protected.

ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team regarding this inquiry. You will find several options for contacting support in the provided link. Arlo Tech Support

dijbee
Aspirant
Aspirant

Rules changes only work on iPhone app. Does not work on PC/Web site. Case closed.

View solution in original post