Arlo|Smart Home Security|Wireless HD Security Cameras
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Hi I Have Just Set Up My Arlo 2 Camera System However It Will Not Run Through My Virgin Router?

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MB109
Follower
Follower

Hi i have just set up my Arlo 2 camera system however it will not run through my virgin router? I can see the Netgear 88 unit however when I try to set it up with the android app it does not detect and when I try through wifi settings it says "Authentcation error"

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steve_t
Master Master
Master

Sounds like an account issue. Are you able to access your account through a web browser? 

 

arlo.netgear.com

jguerdat
Guru Guru
Guru

What are the LEDs on the base showing?