Arlo|Smart Home Security|Wireless HD Security Cameras
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Help with canceling subscription

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Ramdat7
Follower
Follower

I have disconnected my cameras and previously closed my account. However, I am still being charged. I am requesting my account closed and no further payments taken I will contact my financial institution to flag this account. Thank you in advance

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Streak2
Master Master
Master

Have you tried using the online chat here?

 

https://www.arlo.com/en-us/support/

ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.